Nonprofit Volunteer Handbook Essentials - Huntersure

Nonprofit Volunteer Handbook Essentials

Posted on: March 7, 2017 by Huntersure LLC.

One cannot talk about a successful nonprofit without mentioning the dedicated volunteers who uphold the organization’s values and cause. As these key people carry out many of the day-to-day operations, a handbook is required in order to establish expectations, demonstrate their importance, and relay critical information. In addition to backing your client’s operation with a customized Social Services Insurance program, please share the following advice with them about the essential components of a handbook.

Welcome letter.

This simple introduction should welcome the volunteers in addition to thanking them for their time and reinstating the organization’s mission statement. Next, explain the roles that the volunteers will take, but keep it simple – don’t include excessive jargon or terms they wouldn’t be familiar with. Lastly, be sure to promote an open and honest place for volunteers to work in.

Pertinent nonprofit information.

What does the nonprofit stand for? How was it started and why? What are its values and goals? How are these goals going to be executed? Where does the organization want to be in 5 years’ time? Instill a sense of pride in the volunteers by demonstrating how these goals will be carried out and what they will do to contribute.


Policies and procedures are a necessary part of any voluntary handbook, so your clients should go over these in detail with each one. These specifications include, but are not limited to, policies that manage dress code, violence protocols, code of conduct, alcohol and tobacco policies, confidentiality, and reporting strategies, says USO Volunteer.

About Huntersure

Huntersure LLC is a full-service Managing General Agency that has provided insurance program administration for professional liability products to our partners across the United States since 2007. We aim to provide exceptional, creative, and personalized insurance solutions to the members of the business world. To learn more about the professional liability products and protection we offer, give us a call at 646-751-3030.

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